Application intake, a resident portal, and family communication — the exact system already running for a West Palm Beach recovery residence, serving 325+ men a year.
The programs doing the real work often have the thinnest web presence — donors and families judge trust from what they can see.
Applications arrive by phone or a generic contact form — nothing tracked, nothing triaged.
Families call the front office for updates instead of checking a portal — every call is an interruption.
No clear program story, no transparency on outcomes or funding — the things a donor actually wants to see first.
A program built on real structure and discipline, undercut by a site that looks like anyone's.
Not a concept — this is the platform running Fern House today.
Structured intake, not a phone call — every applicant tracked from first contact.
Current participants get their own login — schedules, meetings, and program info in one place.
Visiting hours, updates, and program info available without another phone call to the office.
AA/NA schedules, fundraisers, and events — kept current without a manual rebuild every month.
Clear program story, real outcomes, and a donation flow built to convert — this is fundraising infrastructure too.
So families searching for help — and donors searching for a program to trust — actually find you.
Fern House, a West Palm Beach recovery residence, runs this exact platform today — application portal, resident portal, and the full site. Fifteen minutes and we'll walk through how it maps onto your program.
Month-to-month. Cancel with 20 days' written notice. Your data is always yours to take.
Site build $2,000 one-time (you own the code) · hosting $25/mo · email $12/user/mo
Only if you want the application/resident portal and the SaaS app suite on top of your site. $50/mo for the first user, $35/mo each additional user, up to 5 users. Or own the portal code outright for $5,000 one-time.